Quote:
SYSDM.CPL is the quick shortcut to run system properties, or you can do START, rightclick on COMPUTER, hit PROPERTIES and if you get the Vista "View basic information about your computer" cutie-screen, then hit "ADVANCED SYSTEM SETTINGS". From the REMOTE tab, enable both remote assistance and remote desktop.

Thanks, that's given me a good headstart. I think I've been missing a "trick" here for a long time, assuming this functionality has been present in XP too. Other than the Vista'isms mentioned, it's all ringing bells here in terms of things I've been seeing (and ignoring) for years!