I still firmly believe there should be options in software, but naturally you have to be judicial in how they're implemented. To say "there shouldn't be checkboxes because they may accumulate over time into a horrible mess since we don't ever plan to audit our settings panel" seems to be a bad justification to me.
I agree with you here, the difference is where that line is (insert not black and white, but some number of shades of grey discussion, perhaps 50 here
). I also don't believe software should get rid of all options, nor do most of my programs/devices I use believe this either.
The article just exposes the dangers of adding many check boxes and why it happens sometimes.
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