If it's any consolation to you, my empeg went to look for yours in Memphis (I assume it found it, and they had a nice long chat, as mine got there on the 22nd), and is now awaiting my filling out a form declaring the repair value for my warranty work.

I have been in contact with Andrew at Rio and he has been very helpful. The guy I've spoken with at FedEx has also been very helpful. However, Customs is apparently insisting they need a value for the repair.

You just gotta love US Customs...

-Trevor

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Mk 2, Green 12GB 080000349