Originally Posted By: tahir
I think mine's a 6s. I went to the Apple store in Stratford on Wednesday, they told me I needed to wait in the "genius" queue outside the store, after a wait of 30 mins I was told it would be a 4 hr wait for an appointment. Just as I left the queue a woman who was joining teh queue was told "why don't you just download the apple shop app and book through there?"

Thanks for letting me know!

Thanks for the links Andy, whether it's a warranty replacement or not that seems a good deal.
There is an Apple Store app, which is mostly for buying Apple things.

There is also an Apple Support app. This allows making Genius Bar (I greatly dislike that name) appointments and provides online guidance for resolving problems.

If you have the Apple Support app open when you walk into an Apple Store I think app may even welcome you and provide some guidance (and check in?) to the Genius Bar queue.