It boggles my mind that in 2020 we're still trying to figure out how to control all of our home theater devices, and they all feel like kludges of one kind or another.

I've never had much luck with ARC/CEC, either with my own equipment or the stuff I set up for clients. I usually avoid the ARC port altogether if it's not the only one with the highest output quality.

Ever since I found the Logitech Harmony Smart Control I've been a happy camper. Sadly, it looks like they're phasing out that model in favor of fancier remotes with features I don't need.