and, Rob, don't forget that once you have thousands of customers filling this board you won't have the time to read the conversations, leave alone that you will be able to continue the type of personal customer support that we've grown accustomed too (and highly appreciate). I hope you guys find a method that will allow to keep up what you've been doing. You're an example 'par excellence' of 'e-customer relations'; can go into any book on e-commerce.

Henno
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