Congrats on the recovery.
Contact support and they'll tell you whether or not to open it, but I'd say it's a good chance that's the problem. Of course if insurance is willing to pay and you don't feel good about servicing it yourself, by all means send it in. But, like I said, contact support first.
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Dave Clark Georgetown, Texas MK2A 42Gb - AnoFace - Smoke Lens - Dead Tuner - Sirius Radio on AUX