Nester -- mine has shipped too! Now I get to burden FedEx by hitting their site every half hour to see if my package has been scanned at some new point! Bet you Canada Customs holds on to it a couple days just to !#@$ me off.

I'm almost as excited as the day my number came up in the queue and I got the e-mail from empeg UK saying I could place my order for my first MK2!

Regarding actual wait times -- I called them back several times this afternoon and was told the queues were full and to call back or use the web-sites' facilities. I was not even able to wait the 15-20 minutes.

Mind you, the two times I did get into the call queue, the waits were about half of the estimated time.