The site is run by one of the largest ecommerce companies in the world, and I'm sure they have the same back end for most of their stores. They must process many thousands of transactions an hour, so it can't be entirely broken.
If that site (and Sonic Blue) were working properly, we wouldn't have had the dozens of horror stories during the past year from the tiny user sample represented by this bbs.
It is absolutely no surprise to me whatsoever that people are having problems ordering from Sonic Blue, given their past history of incompetence, indifference, and arrogance.
I was, to my considerable surprise, able to order a RioCar for myself today (yes, I'm a hypocrite; despite my vowed intent to *never* give Sonic Blue a dime of my money, I just couldn't refuse this offer) and, all in all, it was only about 10 times as difficult as buying from, say, Amazon.com.
Now we'll see if they can actually deliver the product.
tanstaafl.
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"There Ain't No Such Thing As A Free Lunch"