This has got to be one of the worst online-ecommerce sites I've ever used:( Found out from the empeg price drops from Drakino; I was on vacation away from a computer, but asked a buddy of mine to order one online. At first, site was very slow.. 25 minutes later, after he clicked "confirm", browser never came back on him.. I had him try again; this time around, the site reset on him; he tried a third time and said it was very fast this time, but after putting in all my information including proper address/cc information/etc, site came back with "wrong address for credit card, please contact customer support." (original order was for one 60gb, and one 10gb.. both in stock..

Had him try again a few times, no luck..

When i got to a computer that night, tried it myself.. The online-cc processing system didn't like me putting my apartment # in the "Apartment Number" field; instead I had to put it on the same field as the street address for it to accept it; but at this point the 10gb unit was out of stock; had to get just the 60gb unit...

...later that night, I was doing some last minute christmas shopping, and guess what, my credit card was maxed out because sonic blue had charged (or requested to charge) about $2800 on my credit card. (even though the online system said that the orders were cancelled..)

...and in the end, I get shafted and can't get the 10gb unit, AND I have to call and fix the messup on my credit card being charged for everything.

-mark
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http://mvgals.net - clublife, revisited.