Hi.

The player appears to be working fine, but I can't upload any files to it.

Does that mean that you already have some files on the player and it plays those alright? If so, how much music do you have on the player? Would you mind re-uploading it?

I can't synchronize because when I select the player and hit enter, I get this error. I'm totally ignorant to Linux but I'll install the developer version and ask a collegue to have a look. What if this directory doesn't exist? Do I simply create it?

I guess so. My player recovered fine with software 1.03 and an empty /empeg/var directory if I recall correctly.

Otherwise I guess I'll have to send it back ...

You don't necessarily have to. If you don't mind re-uploading the music you already stored on the player, you could still use the disc-builder upgrade file followed by the 1.03 consumer upgrade and uploading your music afterwards. BUT: The disc-builder image completely wipes the disc, so no setting, playlist or tune would survive this procedure. But that is still faster than sending the player back in.

cu,
sven