In reply to:

Tech support doesn't seem to want to help me


I'm suprised to hear this... Maybe you are talking to the wrong person... You really need to get in touch with David Moss. I think everyone that has ever worked with David has something good to say about him...

The clicking sound is most likely either the drive cable or the Happy Laptop Hard Drive Sound® (normal rattle when unit is shaken).
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60GB Amber 10GB Blue