Sorry you feel let down, but the fact is that we are putting in a great deal of effort to track down the sync problems. When problems seem to be tied in to specific chipsets and OS releases it becomes a very time consuming exercise to recreate and debug them. We're not even sure that the problem lies with emplode, there are indicators that some Windows USB drivers are buggy.

If you emailed [email protected] you should have had a response. Mike has worked with a number of our clients to test out patches and find solutions to these problems. If you just posted here, then it's pot luck whether you get a reply - we don't provide support through the BBS, OneList mailing list, or any other unofficial forum.

Rob