Just A thought ,with all the people posting about their player not booting,freezing at boot up,etc.(including me).All of these problems are 90%? related to the bad crimps on the hard drive cables.Someone must know what bad batch of cables got put into which serialed numbered players and should have just sent out new cables with the player.It would have saved alot of worrying,fear,anger about the player not working and maybe even eliminated quite a few posts.Quote from Rob at empeg We did get a batch of dodgy hard drive cables (it's a shame we already stopped using the supplier, otherwise we would stop using them!). Don't get me wrong ,I love my player but it could have saved alot of frustrating after purchase moments.