They will happily take your order, just don't accept any support at all afterwards.

According to various messages on the support board, they don't respond to users questions or problems using the board or by email, they won't allow people to write their own code for the player, and they have been promised a playlist facility on a monthly basis for about the last 8 months - yet still do not have one.

The have made their money, and are not supporting their product properly. There are many very unhappy customers out there. Contrast this with the support demonstrated by Empeg.

James.