Yep, that is about right. I have one and plan to ebay it when my number comes up for an Empeg. The MP Shuttle has some good points (surprisingly good sound quality for one), but support is non-existant. I have tried five different hard drives in mine and only one of them actually works (the smallest and oldest of course). I was able to get their US distributor to swap the unit for another, but then that unit had the same problem. The US distributor won't do anything else for me and the Korean contacts won't even return my emails.
Oh well, it has done a fairly admirable job of keeping me entertained while waiting for an Empeg.
-Mike