In reply to:

How about "UPS (oops) we broke your package" (which is often the case for me... I wish I had a picture to post of the latest piece I've gotten...

I think it all comes down to chance.. I've had the reverse problem - FedEx tends to be nicer in that they track better, but they almost always mess up my package, to the point that I've had to return the last 3 computers purchased...
-mark

...proud to have owned one of the first Mark I units

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