I get NO HARD DISK FOUND CONTACT SUPPORT with the new cable.

Be absolutely certain that you do not have the new cable installed with a one-pin offset from its correct position either on the hard drive or the mainboard. The IBM Travelstar drives are built in such a fashion that it is not only easy to offset the cable by one pin, it actually looks more "correct" that way.

tanstaafl.
_________________________
"There Ain't No Such Thing As A Free Lunch"