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Repairs: Repairs

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#238049 - 18/10/2004 09:47 Karma resetting
tahir
pooh-bah

Registered: 27/02/2004
Posts: 1896
Loc: London
My new karma (first one stolen) has needed resetting three times in 2 weeks, it's getting stuck on powering down, hourglass keeps spinning, and the hard drive starts clicking. I'd only had to reset my old one once, and that was on the old firmware, should I get a refund or is it going to be OK?

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#238050 - 18/10/2004 11:39 Re: Karma resetting [Re: tahir]
Cybjorg
addict

Registered: 23/12/2002
Posts: 652
Loc: Winston Salem, NC
Mine only does that when the battery is extremely low. The hard drive click might be a bad sign.

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#238051 - 18/10/2004 11:44 Re: Karma resetting [Re: Cybjorg]
tahir
pooh-bah

Registered: 27/02/2004
Posts: 1896
Loc: London
The battery indicator shows at least a third at the moment, it's the HD click that's worrying me

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#238052 - 18/10/2004 13:11 Re: Karma resetting [Re: tahir]
pgrzelak
carpal tunnel

Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
Before you do anything, make sure that you have the most recent firmware. Allow it to charge fully. If it still gives disk clicking after that, you may want to return it while still under warranty - but give it a chance first.
_________________________
Paul Grzelak
200GB with 48MB RAM, Illuminated Buttons and Digital Outputs

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#238053 - 18/10/2004 15:33 Re: Karma resetting [Re: pgrzelak]
tahir
pooh-bah

Registered: 27/02/2004
Posts: 1896
Loc: London
It's already on 1.68 so I'm charging it up right now

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#238054 - 18/10/2004 16:52 Re: Karma resetting [Re: tahir]
pgrzelak
carpal tunnel

Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
Hmmm... It was locking up with 1.68?
_________________________
Paul Grzelak
200GB with 48MB RAM, Illuminated Buttons and Digital Outputs

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#238055 - 18/10/2004 17:10 Re: Karma resetting [Re: pgrzelak]
tahir
pooh-bah

Registered: 27/02/2004
Posts: 1896
Loc: London
Yup, first thing I did when I got it was to update the firmware.

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#238056 - 18/10/2004 19:41 Re: Karma resetting [Re: tahir]
eliceo
enthusiast

Registered: 18/02/2002
Posts: 335
My player does this on occasion. I keep a paperclip in my wallet just in case, or smack it to get the hard drive going. I am also on 1.68 firmware. I also notice a slight pause in audio sometimes for no particular reason.

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