#277239 - 10/03/2006 15:27
No hard disk found
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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The streak has ended. After over five years without a problem, I loaded the empeg into my car today and there was Tux with a friendly message of "No hard disk found. Contact support."
*sigh*
It's been a little frustrating for me lately in regards to my car stereo. First the left channel kept crapping out on me, and somehow Rob fixed that. Then recently I went a couple weeks without being able to turn the volume up past -32dB or else it would get all distorted. My installer took a look at it, found the fuse in the system was faulty, replaced that and I had a whole day of no-problem music listening. Then this.
Please help! I've never so much as opened my empeg up, and the thought of it scares me. This is my only child and I don't want to lose it! Does it sound like the hard drive cable has come loose? Did the hard disk simply fail? Is it something else? I'm going to try to open it up, but I can't seem to find a proper size hex tool around here. I'll keep looking.
I had taken it out of the car this morning to load some new CDs on it. When I went to synchronize, it was taking a really long time on the "checking disk integrity" part, so I left it to go get breakfast. I came back about an hour later and the player was turned off and emplode was just sitting there, so I assumed it has completed successfully.
Damn.
Thanks for any help you guys can give me.
_________________________
Matt
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#277240 - 10/03/2006 15:31
Re: No hard disk found
[Re: Dignan]
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carpal tunnel
Registered: 15/08/2000
Posts: 4859
Loc: New Jersey, USA
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It might be that the connector came loose, given that it was repaired recently and probably bounced around a bit in transit. Also, it sounds like your disk symptoms were rather sudden and absolute - usually cable crimp or header problems are slow and build over time.
_________________________
Paul Grzelak
200GB with 48MB RAM, Illuminated Buttons and Digital Outputs
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#277241 - 10/03/2006 15:36
Re: No hard disk found
[Re: pgrzelak]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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No, the empeg wasn't sent anywhere. The last time it was sent away for repairs was some time over five years ago. I suppose the folks at the car audio place could have done something to it, but probably not.
Rob R fixed the left channel problem I was having when he came down here a couple months ago. And that was more with the wiring of the sled, I think.
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Matt
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#277242 - 10/03/2006 16:08
Re: No hard disk found
[Re: pgrzelak]
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carpal tunnel
Registered: 29/08/2000
Posts: 14493
Loc: Canada
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Quote:
It might be that the connector came loose, given that it was repaired recently and probably bounced around a bit in transit.
The disk connector is severely stressed each time an empeg is simply carried by the handle..
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#277243 - 10/03/2006 18:42
Re: No hard disk found
[Re: Dignan]
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carpal tunnel
Registered: 25/06/1999
Posts: 2993
Loc: Wareham, Dorset, UK
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Well, you know the drill by now, serial log blah blah take off lid blah blah tell us what colour stripe the cable has blah-di-blah etc. etc. 
_________________________
One of the few remaining Mk1 owners...  #00015
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#277244 - 11/03/2006 10:51
Re: No hard disk found
[Re: schofiel]
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enthusiast
Registered: 29/03/2005
Posts: 364
Loc: Probably lost somewhere in Wal...
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I recently saw the dreaded 'no hard disk found' message too.
I was so relieved when i opened the player, and spotted the ide cable connector loose from the harddrive.
Taped back into place now.
_________________________
Empeg Mk1 #00177, 2.00 final, hijack 4.76
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#277245 - 11/03/2006 22:42
Re: No hard disk found
[Re: schofiel]
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addict
Registered: 02/04/2002
Posts: 691
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Sorry to hijack this thread, but my buddies empeg is doing the exact same thing. It didn't help when his stereo rack fell over and the empeg got crushed by a 40 pound hafler pro 2400 amp. Anyways, his IDE cable has a black strip and smaller connectors. Nothing seemed to be loose, I can still hear the hard drive spin up, and I can't see any broken headers (I've spotted them before). I tried putting another 20gb hdd from my spare empeg into his unit, and it doesn't even boot correctly. It gets stuck on the empeg screen and the tux doesn't walk into the picture. Should I just run the builder on my spare 20gb to see if he broke the hdd or his empeg?
Attachments
277659-CAPTURE.TXT (199 downloads)
_________________________
Oliver
mk1 30gb: 129 | mk2a 30gb: 040104126
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#277246 - 12/03/2006 00:00
Re: No hard disk found
[Re: oliver]
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carpal tunnel
Registered: 20/12/1999
Posts: 31597
Loc: Seattle, WA
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Quote:
It gets stuck on the empeg screen and the tux doesn't walk into the picture.
This merely means he's got the 1.0x firmware and never upgraded to 2.0.
This is the exact same thing as getting "no hard disk found contact support" and you need to go through all the same diagnostic steps listed in the FAQ under "no hard disk found contact support"
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#277247 - 12/03/2006 03:07
Re: No hard disk found
[Re: tfabris]
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addict
Registered: 02/04/2002
Posts: 691
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gotcha, thanks tony!
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Oliver
mk1 30gb: 129 | mk2a 30gb: 040104126
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#277248 - 12/03/2006 16:38
Re: No hard disk found
[Re: schofiel]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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Quote:
Well, you know the drill by now, serial log blah blah
Code:
˙If there is anyone present who wants to upgrade the flash, let them speak now,
or forever hold their peace...it seems not. Let fly the Penguins of Linux!
e000 v1.04
Copying kernel...
Calling linux kernel...
Uncompressing Linux..................................... done, booting the kerne
l.
Linux version 2.2.17-rmk5-np17-empeg52-hijack-v410 ([email protected]) (gcc version
2.95.3 20010315 (release)) #2 Wed Aug 4 00:27:49 EDT 2004
Processor: Intel StrongARM-1100 revision 11
Checking for extra DRAM:
c0c00000: wrote ffffffff, read e91ba9f0
NetWinder Floating Point Emulator V0.94.1 (c) 1998 Corel Computer Corp.
empeg-car player (hardware revision 7, serial number 80000408) 12MB DRAM
Command line: mem=12m
Calibrating delay loop... 207.67 BogoMIPS
Memory: 10952k/12M available (984k code, 20k reserved, 328k data, 4k init)
Dentry hash table entries: 2048 (order 2, 16k)
Buffer cache hash table entries: 16384 (order 4, 64k)
Page cache hash table entries: 4096 (order 2, 16k)
POSIX conformance testing by UNIFIX
Linux NET4.0 for Linux 2.2
Based upon Swansea University Computer Society NET3.039
NET4: Linux TCP/IP 1.0 for NET4.0
IP Protocols: ICMP, UDP, TCP
TCP: Hash tables configured (ehash 16384 bhash 16384)
IrDA (tm) Protocols for Linux-2.2 (Dag Brattli)
Starting kswapd v 1.5
SA1100 serial driver version 4.27 with no serial options enabled
ttyS00 at 0xf8010000 (irq = 15) is a SA1100 UART
ttyS01 at 0xf8050000 (irq = 17) is a SA1100 UART
ttyS02 at 0xf8030000 (irq = 16) is a SA1100 UART
Signature is 67706d65 'empg'
Found custom animation at offset 0x9937c
Tuner: loopback=0, ID=-1
Scheduling custom logo
empeg display initialised.
empeg dsp audio initialised
empeg dsp mixer initialised
empeg dsp initialised
empeg audio-in initialised, CS4231A revision a0
empeg remote control/panel button initialised.
empeg usb initialised, PDIUSBD12 id 1012
empeg state support initialised 0089/88c1 (save to d0005800).
empeg RDS driver initialised
empeg power-pic driver initialised (first boot)
RAM disk driver initialized: 16 RAM disks of 4096K size
empeg single channel IDE
Probing primary interface...
Probing primary interface...
empeg-flash driver initialized
smc chip id/revision 0x3349
smc9194.c:v0.12 03/06/96 by Erik Stahlman ([email protected])
SMC9194: SMC91C94(r:9) at 0x4008000 IRQ:7 INTF:TP MEM:6144b MAC 00:02:d7:10:01:9
8
RAMDISK: ext2 filesystem found at block 0
RAMDISK: Loading 320 blocks [1 disk] into ram disk... done.
EXT2-fs warning: checktime reached, running e2fsck is recommended
VFS: Mounted root (ext2 filesystem).
empeg-pump v0.03 (19980601)
Press Ctrl-A to enter pump...el panic: VFS: Unable to mount root fs on 03:05
Quote:
take off lid blah blah
Done.
Quote:
tell us what colour stripe the cable has blah-di-blah etc. etc.
It looks like a black stripe to me.
At the very least, this has prompted me to finally buy another hard drive. I just picked up an 80GB drive. Can't wait to load all my music on there  I just have to get this working now...
Edited by Dignan (13/03/2006 03:19)
_________________________
Matt
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#277249 - 13/03/2006 03:29
Re: No hard disk found
[Re: schofiel]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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Well, it turned out to be pretty simple. I opened the player up and lifted out the drive tray. I then saw that the cable was half off the main board. I pushed that into place, plugged in the player and it started up right where my playlist left off. However, this opportunity seemed like a good one to have a go at upgrading my capacity. So I followed the instructions in the FAQ, which were a bit scary for someone who's never seen the inside of his own empeg, but I soldiered through. Once finished, I booted up with hyperterminal running and it indicated it could see the two drives. I then launched emplode to check my new capacity, and was disappointed to see it still at 11GB. I'm pretty sure I know the problem, though, so I'm not too worried. The drive I bought was a Western Digital (it was the only brand I recognized in the store), but the only problem is it didn't come with a jumper. I gave it a go to see if it would work without one. I guess it didn't. Does it sound like if I just get a jumper, the problem will be fixed? And if so, my next problem is that I can't find any documentation telling me what the jumper settings are (and no, it's not written on the drive). Anyway, here's what hyperterminal has to say: Code:
Probing primary interface...ress.cpp189 (14
hda: IBM-DARA-212000, ATA DISK drive
hda: IBM-DARA-212000, ATA DISK drive: Spinning up.est complete:
hda: IBM-DARA-212000, ATA DISK drive
hda: IBM-DARA-212000, ATA DISK drive
hda: IBM-DARA-212000, ATA DISK drive
ide0 at 0x000-0x007,0x038 on irq 6
hda: IBM-DARA-212000, 11513MB w/418kB Cache, CHS=23392/16/63
empeg-flash driver initialized
smc chip id/revision 0x3349
smc9194.c:v0.12 03/06/96 by Erik Stahlman ([email protected])
SMC9194: SMC91C94(r:9) at 0x4008000 IRQ:7 INTF:TP MEM:6144b MAC 00:02:d7:10:01:9
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Partition check:
hda: hda1 < hda5 hda6 > hda2 hda3 hda4
RAMDISK: ext2 filesystem found at block 0
RAMDISK: Loading 320 blocks [1 disk] into ram disk... done.
EXT2-fs warning: checktime reached, running e2fsck is recommended
VFS: Mounted root (ext2 filesystem).
empeg-pump v0.03 (19980601)
Press Ctrl-A to enter pump...hange_root: old root has d_count=1
Trying to unmount old root ... okay
Freeing unused kernel memory: 4k init player.cpp : 385:empeg-car 2.00-be
ta13 2002/07/24.
Prolux 4 empeg car - 2.1434 Jul 24 2002
Vcb: 0x4054d000
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Matt
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#277250 - 13/03/2006 09:40
Re: No hard disk found
[Re: Dignan]
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pooh-bah
Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
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Well as you can see, there's no mention of the Western Digital anywhere.
Currently, you'll have the IBM as the primary and the WD should be the slave. It might or might not need a jumper to make a slave - depends on the manufacturer. You could try just a boot without the IBM (doesn't matter which connector) and you should see just the WD drive instead.
The drive should have diagram on it for the jumper settings before you go rushing to the store to get one.
Personally I'd set the new WD to be the primary (since it's the newer and hopefully more reliable) and the old IBM as a slave after building both drives with the builder image. That way if either drive dies, your empeg should still somewhat work although you might have to disconnect the dead drive.
_________________________
Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)
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#277251 - 13/03/2006 10:56
Re: No hard disk found
[Re: Shonky]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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I'm not too hot on loosing all the music that's already on there. I'll think about it though.
And I eventually found a PDF that shows how the jumpers are set.
Does anyone know a physical store that sells jumpers in the DC area?
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Matt
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#277252 - 13/03/2006 11:19
Re: No hard disk found
[Re: Dignan]
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pooh-bah
Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
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Why would you lose anything?
I'm not suggesting removing the old IBM. Just make it the secondary drive. For most intents and purposes it won't make any difference really. The WD drive will fill up first (assuming it's bigger) until the drives have equal space left. Then the software will alternate between drives until they are full.
And then if you wanted to go to 1 drive, assuming the WD has enough space, you can move all the files from the old drive to the new drive while on the empeg. Not super fast, but not super slow either.
_________________________
Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)
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#277253 - 13/03/2006 11:58
Re: No hard disk found
[Re: Dignan]
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carpal tunnel
Registered: 29/08/2000
Posts: 14493
Loc: Canada
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Check that the new drive is jumpered as "slave" (you MUST manually do this, as the factory default is never "slave").
Also, go into the Hijack menu, to the Hard Disk Detection setting, and ensure it is set for One or Two Drives.
Cheers
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#277255 - 13/03/2006 12:37
Re: No hard disk found
[Re: Dignan]
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carpal tunnel
Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
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PM me your address and I'll drop a couple in an envelope and send 'em your way. I had to buy a minimum of 10 or so when I bought mine.
_________________________
~ John
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#277256 - 13/03/2006 15:04
Re: No hard disk found
[Re: Dignan]
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carpal tunnel
Registered: 18/01/2000
Posts: 5683
Loc: London, UK
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Quote:
Doesn't applying the builder image completely wipe the hard disks?
Yeah, which is why you leave the old disk unplugged while the builder does your new one. Then you can use the new disk as the master, and the old one as the slave.
The player doesn't care, as long as the player software is loaded onto the master.
_________________________
-- roger
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#277258 - 13/03/2006 17:06
Re: No hard disk found
[Re: Dignan]
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carpal tunnel
Registered: 19/01/2002
Posts: 3584
Loc: Columbus, OH
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I'm in South Carolina, so I'd imagine you'll get them tomorrow or Wednesday at the latest.
_________________________
~ John
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#277259 - 13/03/2006 18:06
Re: No hard disk found
[Re: JBjorgen]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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Thanks again. I'll let you know if it works.
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Matt
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#277260 - 13/03/2006 19:34
Re: No hard disk found
[Re: Dignan]
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pooh-bah
Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
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Sorry poor choice of words. The IBM is already "built". There is no need to rebuild it. In the end both will be built so either will work if the other dies.
_________________________
Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)
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#277261 - 14/03/2006 01:40
Re: No hard disk found
[Re: Shonky]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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Sorry, I've just been a little frazzled by this whole process. It's a little nerve wracking to do on my only empeg. So I tried removing the IBM disk from the cable and plugging in the WD drive. When I tried opening emplode, I had problems. It saw the empeg, and it started going through the process. When it got to the "checking media" part, I got a Windows error and emplode crashed. So I fired up hyperterminal and this is what I saw: Code:
Probing primary interface...Poll result=0 on fd=514): Po
hda: WDC WD800VE-07HDT0, ATA DISK drive14
hda: WDC WD800VE-07HDT0, ATA DISK drive
Stressing /dev/hd
hda: WDC WD800VE-07HDT0, ATA DISK drive
ide0 at 0x000-0x007,0x038 on irq 6
hda: WDC WD800VE-07HDT0, 76319MB w/8192kB Cache, CHS=9729/255/63
empeg-flash driver initialized
smc chip id/revision 0x3349
smc9194.c:v0.12 03/06/96 by Erik Stahlman ([email protected])
SMC9194: SMC91C94(r:9) at 0x4008000 IRQ:7 INTF:TP MEM:6144b MAC 00:02:d7:10:01:9
8
Partition check:
hda: hda1 < hda5 hda6 > hda2 hda3 hda4
RAMDISK: ext2 filesystem found at block 0
RAMDISK: Loading 320 blocks [1 disk] into ram disk... done.
EXT2-fs warning: checktime reached, running e2fsck is recommended
VFS: Mounted root (ext2 filesystem).
empeg-pump v0.03 (19980601)
Press Ctrl-A to enter pump...change_root: old root has d_count=1
okay
Freeing unused kernel memory: 4k initVFS: Can't find an ext2 filesystem on dev i
de0(3,4).
player.cpp : 385:empeg-car 2.00 2003/04/01.
! tags.cpp : 61:Failed to open tags (0xc0041002).
Prolux 4 empeg car - 2.1434 Mar 26 2003
Vcb: 0x4054d000
What does it all mean?
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Matt
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#277262 - 14/03/2006 01:57
Re: No hard disk found
[Re: Dignan]
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pooh-bah
Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
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Your HyperTerminal set up is munging the logs a bit, so things are a little hard to interpret.
The WD drive is showing up as a primary which is good.
The "Stressing /dev/hd" tends to imply that you still have the builder image on that drive. However it then appears the player software runs. Perhaps HyperTerminal is remembering an old session?
Are you sure you applied the builder image to the new drive AND then applied the developer image?
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Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)
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#277263 - 14/03/2006 04:27
Re: No hard disk found
[Re: Shonky]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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Quote:
Are you sure you applied the builder image to the new drive AND then applied the developer image?
I was absolutely certain. 100%
I was wrong. I had the consumer image. Crud.
I'm loading the developer image now. I never did like the way the download page is layed out...
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Matt
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#277264 - 14/03/2006 04:30
Re: No hard disk found
[Re: Dignan]
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pooh-bah
Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
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Again a bad choice of words...
You don't need the developer image, but there's not a lot of point in not having it. However you must apply either the consumer or the developer image after the builder image has built the drive to actually use the empeg.
Your log showed a message that only appears in the builder image. That's why I'm confused.
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Christian
#40104192 120Gb (no longer in my E36 M3, won't fit the E46 M3)
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#277265 - 14/03/2006 04:40
Re: No hard disk found
[Re: Shonky]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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I'm not sure how good that log is. I think I may have copied some past information in there. I can't read the thing, so if it scrolls past a page, I don't know where that session began.
So I installed the developer image anyway. You're right, it doesn't make a difference. When I select the player in emplode, it gets to the "Checking media" portion and says it's checking the integrity, at which point the player restarts and then emplode crashes. I'm giving up for tonight. I have to get some sleep...
Thanks for the help, though.
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Matt
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#277266 - 14/03/2006 04:54
Re: No hard disk found
[Re: Dignan]
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pooh-bah
Registered: 12/01/2002
Posts: 2009
Loc: Brisbane, Australia
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Hmmm. I'm not real sure then. I'd probably try doing a manual fsck like this if it's crashing or something while "checking media". Without the second drive you don't need to do the lines with hdc in them.
The manual fsck (which requires the developer image you now have ) might provide some clues as to what's happening since you'll be able to see any errors generated.
Edit: I'm basing this purely on the fact that I assume "Checking Media" is doing a fsck. Perhaps it's something like the swap partition isn't working properly.
Edited by Shonky (14/03/2006 04:57)
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#277267 - 14/03/2006 08:04
Re: No hard disk found
[Re: Dignan]
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carpal tunnel
Registered: 18/01/2000
Posts: 5683
Loc: London, UK
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Quote:
I can't read the thing, so if it scrolls past a page, I don't know where that session began.
The Copy/Paste functionality in Hyperterminal is severely screwed up. Either use the File / Capture Log menu item (I think that's what it's called) to save the log to a file, or use a different serial terminal program (like TeraTerm).
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-- roger
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#277268 - 14/03/2006 11:57
Re: No hard disk found
[Re: Roger]
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carpal tunnel
Registered: 08/03/2000
Posts: 12338
Loc: Sterling, VA
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I'll try that when I get home tonight. I don't suppose the attached emplode log is of any help...
(it's just the end of the log, since the whole log was too big to attach)
Attachments
277905-emplode.txt (214 downloads)
_________________________
Matt
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