Aw, crap...
That's really bad luck... Mine (MkI) took a dive from shoulder height
onto concrete (also in the original bag), some months ago.
As you, I had to much stuff in my hands and no fingers through the
handle of the bag. But my unit fared better, it landed on the
top/front/left corner and broke off a piece of the panel. The great guys
at empeg came to the rescue with one of each colour (thanks again!).
Nothing else was damaged - thank god for small miracles.
Oh, forgot, the zipper of the bag was destroyed too, the panel sort of
cut through it in the impact. My empeg now travels armored, or at
least as near as you get, inside a Pelican case. Air and water tight,
filled with cell foam and reputedly sturdy enough to drive over with
your car (that I haven't tried...)
The case is visible in the top right corner in
this picture of Lars'
cars trunk, from the 2nd Amersfoort meet.
/Michael