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#328920 - 19/01/2010 16:09 Semi-legible help files
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5546
Loc: Ajijic, Mexico
I have a 22" Acer AL-2216 LCD monitor running at 1680 x 1050, which is the default native resolution for this unit.

I am quite happy with this monitor, it was inexpensive and provides good viewing. I suppose someone doing professional graphics work would want something higher-end.

However, Windows Help files are virtually unreadable. I don't know if it is a problem with the monitor or a problem with Vista or some basic incompatibility between the two. Or perhaps I don't have something set up correctly.

I am attaching a screenshot of a Microsoft Word help file, and Help files from other Windows program are the same. (Expand it to full screen to get the actual effect)

Is this normal? If not, is it something I am doing wrong?

tanstaafl.


Attachments
Screenshot.jpg (126 downloads)

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#328922 - 19/01/2010 16:29 Re: Semi-legible help files [Re: tanstaafl.]
andy
carpal tunnel

Registered: 10/06/1999
Posts: 5914
Loc: Wivenhoe, Essex, UK
It certainly isn't normal, though I have no idea what is causing it.
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#328923 - 19/01/2010 16:30 Re: Semi-legible help files [Re: tanstaafl.]
canuckInOR
carpal tunnel

Registered: 13/02/2002
Posts: 3212
Loc: Portland, OR
Originally Posted By: tanstaafl.
However, Windows Help files are virtually unreadable.

Perhaps you could define "virtually unreadable." The font seems strangely small compared to the rest of the fonts on your screen, but it's perfectly readable to me.

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#328927 - 19/01/2010 16:43 Re: Semi-legible help files [Re: canuckInOR]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Check the font size you've got set in Internet Explorer. The help pages are rendered using the IE engine.

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#328928 - 19/01/2010 16:46 Re: Semi-legible help files [Re: tanstaafl.]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31583
Loc: Seattle, WA
The font size is set too small. It's nonstandard.

On my help window, I've got an option to change the font size. But I'm using a different version of the help screen than you are, so I don't know whether or not you have this option.


Attachments
tmp.jpg


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#328930 - 19/01/2010 16:49 Re: Semi-legible help files [Re: tman]
tfabris
carpal tunnel

Registered: 20/12/1999
Posts: 31583
Loc: Seattle, WA
Originally Posted By: tman
Check the font size you've got set in Internet Explorer. The help pages are rendered using the IE engine.


That was going to be my next suggestion.

In Internet Explorer, the keyboard shortcuts to reduce and increase the zoom are Ctrl+ and Ctrl-. Try those. There may be other keyboard shortcuts but I can't find them.
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#328933 - 19/01/2010 17:18 Re: Semi-legible help files [Re: tfabris]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12320
Loc: Sterling, VA
Originally Posted By: tfabris
Originally Posted By: tman
Check the font size you've got set in Internet Explorer. The help pages are rendered using the IE engine.

That was going to be my next suggestion.

In Internet Explorer, the keyboard shortcuts to reduce and increase the zoom are Ctrl+ and Ctrl-. Try those. There may be other keyboard shortcuts but I can't find them.

Nah, that's it [edit]oh, and there's also Ctrl 0, which returns it to normal[/edit]. There's also Ctrl and moving the mouse wheel. Frequently it happens without the person noticing it.


Edited by Dignan (19/01/2010 17:19)
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#328937 - 19/01/2010 17:38 Re: Semi-legible help files [Re: Dignan]
Robotic
pooh-bah

Registered: 06/04/2005
Posts: 2026
Loc: Seattle transplant
Originally Posted By: Dignan
Nah, that's it [edit]oh, and there's also Ctrl 0, which returns it to normal[/edit]. There's also Ctrl and moving the mouse wheel. Frequently it happens without the person noticing it.

OHMYGOD that's awesome!
I use NoSquint and Image Zoom in Firefox, but that trick just made my day.
Thanks!
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#328943 - 19/01/2010 18:08 Re: Semi-legible help files [Re: Robotic]
hybrid8
carpal tunnel

Registered: 12/11/2001
Posts: 7738
Loc: Toronto, CANADA
I can't stand web browsers that zoom only the size of the text. Glad Firefox and Safari (Webkit as a whole?) now zoom the whole page. Not glad that Safari's zoom still causes splits and tears between adjoining graphic elements though.

Does IE support a setting to limit the size of the smallest text it will display? Such as being able to set 10pt as the smallest? That would be a nice fix as well in case small sizes cause problems on your systems.
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#328951 - 19/01/2010 18:32 Re: Semi-legible help files [Re: hybrid8]
mlord
carpal tunnel

Registered: 29/08/2000
Posts: 14486
Loc: Canada
Is it just me, or does the latest Firefox now really "remember" the page zoom settings per website or something? Seems to for me..

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#328961 - 19/01/2010 18:46 Re: Semi-legible help files [Re: mlord]
wfaulk
carpal tunnel

Registered: 25/12/2000
Posts: 16706
Loc: Raleigh, NC US
Yep, it does. Pretty handy.
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#328972 - 19/01/2010 19:43 Re: Semi-legible help files [Re: hybrid8]
Dignan
carpal tunnel

Registered: 08/03/2000
Posts: 12320
Loc: Sterling, VA
Originally Posted By: hybrid8
I can't stand web browsers that zoom only the size of the text. Glad Firefox and Safari (Webkit as a whole?) now zoom the whole page. Not glad that Safari's zoom still causes splits and tears between adjoining graphic elements though.

I was doing my tests in IE 8 (so as not to mess stuff up on my Firefox installation), and it zooms the entire page now.
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#328993 - 19/01/2010 22:14 Re: Semi-legible help files [Re: tman]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5546
Loc: Ajijic, Mexico
Originally Posted By: tman
Check the font size you've got set in Internet Explorer. The help pages are rendered using the IE engine.


I did that, giganticized the default font size in Internet Explorer, but it made no difference to my Help menus in Word or Excel.

Now what?

tanstaafl.


Attachments
Screenshot2.jpg (88 downloads)

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#328995 - 19/01/2010 22:19 Re: Semi-legible help files [Re: tanstaafl.]
Robotic
pooh-bah

Registered: 06/04/2005
Posts: 2026
Loc: Seattle transplant
What about setting the font size in the system?
That would boost everything, though, and generally breaks more things that it fixes.
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#329057 - 21/01/2010 03:45 Re: Semi-legible help files [Re: mlord]
gbeer
carpal tunnel

Registered: 17/12/2000
Posts: 2665
Loc: Manteca, California
Originally Posted By: mlord
Is it just me, or does the latest Firefox now really "remember" the page zoom settings per website or something? Seems to for me..


It's modified/stored on a per domain name basis. Open a link (same site) in a second tab and it too will be zoomed.

Also I just tried ctrl+two finger drag and it caused the entire screen of my MBP to zoom.
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#329469 - 29/01/2010 03:23 Re: Semi-legible help files [Re: tanstaafl.]
tanstaafl.
carpal tunnel

Registered: 08/07/1999
Posts: 5546
Loc: Ajijic, Mexico
Originally Posted By: tanstaafl.
Originally Posted By: tman
Check the font size you've got set in Internet Explorer. The help pages are rendered using the IE engine.


I did that, giganticized the default font size in Internet Explorer, but it made no difference to my Help menus in Word or Excel.

Now what?

tanstaafl.


In Vista, right-click on the desktop, choose "Personalize", choose "Adjust Font Size", and then you can run a slider bar to increase/decrease font size. Unfortunately, this increases font sizes in a lot of places, including (strangely enough) this bbs and the desktop icons. Increasing the font size enough to make the help menus readable changes enough other things that I can't live with it. So I increased it just a little bit (from the original 100%, defined as Normal) to 106%. The help menus have gone from near-illegible to semi-readable now, and I can live with the other size increases. Maybe. I'll give it a few days to see.

tanstaafl.

edit: One troubling side effect of this font-size increase... the text in the non-resizable window that comes up when you click on the "Start" button at the bottom left of the screen is now large enough that the button for the "Restart" "Sleep" "Shut Down" etc. subwindow is moved past the right edge of the window, so I now have no way of turning off my computer.

db

Another edit: I'm back to the default "normal" font size. It turns out that some of my software won't even work with fonts larger than the standard size. (My scanner software shows up as a blank screen unless I set it to Full Screen mode, which makes it unusable.) So why if my settings are all default and normal are my help menus unreadable?

db


Edited by tanstaafl. (29/01/2010 20:24)
Edit Reason: Still more information
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