Back in June, I had a small mishap with my Empeg mkII. While I was removing it from the sled, the unit caught on something inside, my hand slipped and then caught the left edge of the fascia. The fascia came loose from the left side (the plastic behind the 2 screws broke away) and the bottom left corner cracked. Because of that the fascia doesn't stay attached and the bottom left corner is slowly crumbling away.

I sent e-mail to support right away and they promised to send one out as soon as they received some. I never heard anything after that. In light of the recent announcement about the product being EOL'ed, I sent another e-mail to support yesterday and was told that they don't expect to receive any more fascias.

Does anybody have an extra I could buy from them (or 2 - I'm very concerned that something like this could happen again)?

Thanks...

- Eric

Edited by esb on 25/09/01 06:10 PM.

I sent another e-mail to support yesterday and was told that they don't expect to receive any more fascias.

Hmm, I also had contacted them a bit ago after discovering mine was broken due to the hex screws being tightened too much from the factory. I'll have to contact them again on this, since it is a warranty issue. (Not a huge one, but it is annoyning now that I took it off once)

Good news...

I received a followup e-mail from carsupport and they have managed to dig up a replacement fascia to send me. Hopefully they have a decent cache of replacement parts somewhere so this situation doesn't repeat (at least in the near future - obviously parts won't be available forever).

What's the future spares situation going to be like, Rob?

One of the few remaining Mk1 owners... #00015

We have lots of most things (MOST things are off the shelf parts anyway). The fascia is probably the biggest risk area, but I'm going to hunt for some supplies. We can't make any more of these because the tool is completely worn out (the designers suggested we could expect 12,000 shots whereas we only got about 4000 - damn). I believe there may still be a batch of spares at the factory, though.

Don't panic. Even though it gets raised here from time to time, there isn't much demand for this particular spare part.

Rob

Sorry, I'm getting a bit confused. When you say "fascia", do you refer to the gray, plastic part, or to the screen? I am actually waiting to get my blue AR screen that I ordered a couple of months ago, and I hope I'll get that, eventually.
Thanx!

Taym
_________________________
MK II BLUE/RED 12GB #923

When I ordered mine I took also a screen color change kit.

I actually uses the RED Fascia (screen) and Want to Keep The Blue (in case).

I Someone is interested, wwe can see ....

I am located in France.

Tell me if Insterested


Empeg II - 10 Gb - Red Fascia - 500 Songs -

- I Will Strike From the Grey -

Sorry, I am not sure I got what you mean, anyway, yes, I AM interested in your blue screen if you sell it. If you intend to swap your blue fascia, I have few other fascias of diffrent colors to give you in exchange. If you prefer to sell, as I said, I'll buy. Let me know!

Taym
_________________________
MK II BLUE/RED 12GB #923

If you have a RED, I 'll take and give You the RED


Do we exchange. ?


Empeg II - 10 Gb - Red Fascia - 500 Songs -

- I Will Strike From the Grey -

I made a mistake.

I said the RED for the BLUE

Blue is mine and Red is yours.



OK ?


Empeg II - 10 Gb - Red Fascia - 500 Songs -

- I Will Strike From the Grey -

No, wait, you mean:
I give you my RED and you give me your BLUE.
Is that correct?
PLease, feel free to email me directly at [email protected]

Taym
_________________________
MK II BLUE/RED 12GB #923

Sorry, I just read your message. Yes, let's swap!
Please, send me a message to [email protected] to arrange the details...

Taym
_________________________
MK II BLUE/RED 12GB #923

Absolutely ....

I think we paid the same price for Fascia.

Plus my Empeg , I ordered a screen color Kit so , I dont like the Geen color by Example.

I only use the RED.If I have a spare screen, dont care not have the Blue.

IT's OK for me.

Email me


Empeg II - 10 Gb - Red Fascia - 500 Songs -

- I Will Strike From the Grey -

I emailed you. Did you get it? If not, as I said, please email me at [email protected]


Taym
_________________________
MK II BLUE/RED 12GB #923

No I Havent .

I will email you on Friday.

I have to go out for my Job now.


Goodbye.

dont worry, we will do it ....


Empeg II - 10 Gb - Red Fascia - 500 Songs -

- I Will Strike From the Grey -

The term fascia as I'm using it describes the dark grey plastic frame on the front of the unit (covering the colored screen/lens).

For the colored screen/lens, tt sounds like all colors except blue are available from support. I believe I read somewhere that they are just waiting for the blue ones to get back from being coated.

Rob, any update on locating extra facias?

No, I think we have a small number of them, so support are only going to supply them to people who really need one. I'm going to collect the various tools at some point (for historic purposes) so I'll check for over-run stock when I do so.

Rob

If there is enough call for them I will finish working out designs for custom ones including ones that will look similar to the original.
They wouldn't be just like the originals since those are injection molded, mine would be machined on a CNC router.

But as I said I would need to see how many people are actually interested in this.

Steve

Mark I / #102 / 48g / Smoke / Custom Fascia
Best PC/Audio Investment Ever Made

Ok, my gray fascia broke at the top left screw hole, so that it comes out slightly now, with the screw still properly in its place. Support said there's no more fascias. Am I eligible as one ot those who really need it?

Taym
_________________________
MK II BLUE/RED 12GB #923 + RADIO

Support (== David) know what spare parts we have or don't have. I'll look into our options.

Rob

Hi Darkstorm,

I wasn't aware that your router can cut in 3d! If so we could come up with some very cool stuff. maybe ill be able to come up with something cool in pro/e and email the file to you?

Sean

Thank you!

Taym
_________________________
MK II BLUE/RED 12GB #923 + RADIO

I would be interested. Also, what are the chances to have fascias in alternative materials, such as metal, wood, others?

Taym
_________________________
MK II BLUE/RED 12GB #923 + RADIO

That was my point. Whatever I cut would be out of flat stock.
Technically I can cut in 3 dimensions but it is done by cutting a different depth with each successive file, and it wouldn't be smooth and flowing like injection moulding because I use end mill router bits.
It's hard to explain. Email the ideas and I tell you which ideas can and which can't be done on my machine.

Steve

Mark I / #102 / 48g / Smoke / Custom Fascia
Best PC/Audio Investment Ever Made

I will only have plastic available but I do have plastics in wood grain finishes as well as brushed aluminum, brushed gold, etc.

Steve

Mark I / #102 / 48g / Smoke / Custom Fascia
Best PC/Audio Investment Ever Made

Ok I understand perfectly. You can really cut in 2 dimensions along a set depth, by running multiple times, you can cut at multiple depths. I guess the critical dimensions as far as depth would be where the screws go and where the buttons are. How long will each pass take? How many passes do you realisticlly want to cut? Ill try to take some measurments this week. What format do you want the file in? We should try to come up with something, even if it is the same shape as what we have now. It doesn't look like there are many fascias left in existence.

Sean

Well, I've got one that will look similar head on from the front already in the works, however the most difficult part of doing it is the tapering in the holes where the angel buttons are. I think I've figured a way around this though I haven't tried it out yet.

Other than that they shouldn't be much of a problem until we get into such things as rounded edges or raised sections.

I work with Corel & Casmate mostly. So those formats are good. I can also import just about any file with Corel but a vector image EPS or DXF will probably be best otherwise.

Steve

Mark I / #102 / 48g / Smoke / Custom Fascia
Best PC/Audio Investment Ever Made

That is still interesting. Maybe it looks good all the same. Anyway, I am interested definitely in regular gray plastic flascias, and most likely also in other "materials", depending on how they look. Maybe you will have to post pictures again :)

Taym
_________________________
MK II BLUE/RED 12GB #923 + RADIO

Hi,

Does anyone have an AutoCad or similar representation of the MkII fascia and handle?

As the product is discontinued, perhaps the guys@empeg has something they can slip us ... ?

I have a friend who has bragged for a long time about his CNC equipment. Perhaps a stainless steel fascia + handle would look nice in the car (I *know* it would)



Lars