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#80952 - 14/03/2002 22:48 warranty
thrasher
enthusiast

Registered: 10/01/2002
Posts: 362
Does sonic blue pay for shiping cost to fix unit when it is under warranty
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040103958 60g

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#80953 - 14/03/2002 23:07 Re: warranty [Re: thrasher]
loren
carpal tunnel

Registered: 23/08/2000
Posts: 3826
Loc: SLC, UT, USA
Yep.
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#80954 - 15/03/2002 08:36 Re: warranty [Re: loren]
thrasher
enthusiast

Registered: 10/01/2002
Posts: 362
the reason why im asking is fed ex keeps sending me the bill for shiping it.It had a bad display.Dave sent me a prepaid shiping number i used when i shiped it.Maybe sonic blue is not paying its fed ex bill.
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040103958 60g

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#80955 - 15/03/2002 09:29 Re: warranty [Re: thrasher]
rob
carpal tunnel

Registered: 21/05/1999
Posts: 5335
Loc: Cambridge UK
Yes we have paid our FedEx bill.

It's more likely you're getting billed for duty (in error - because there is no duty payable on car players in the US). Simply contact support!

Rob

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#80956 - 15/03/2002 16:35 Re: warranty [Re: rob]
thrasher
enthusiast

Registered: 10/01/2002
Posts: 362
you are right I guess it was my fault.I didnt fill out the shipping forms correctly.Im gonna see if dave can send me the shiping number agian so i can give it to Fedex.I cant believe how fast sonicblue gets there units shipped. I just orderd another rio car and it was at my door in four days,great service.
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040103958 60g

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