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#188649 - 07/11/2003 20:29 SLLLOOWWWNNEESSSS of broadband connection
DBALKUNJR
member

Registered: 17/12/2001
Posts: 194
I have a cable connection and lately, my speed has dropped considerably. I am by no means have the technical background to figure out where to start troubleshooting. Can anyone point me in the direction of where to start. Cable compnay, computer manufacturer, router , modem, cable etc.?????? Could there be a virus on it? Any direction would be appreciated.
By the way I am running XP home on a P4 2.66Ghz. I have a INtel 850 chipset w onboard NIC.
_________________________
Dave

MK2 12Gb
MK2a 60Gb

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#188650 - 07/11/2003 20:42 Re: SLLLOOWWWNNEESSSS of broadband connection [Re: DBALKUNJR]
genixia
Carpal Tunnel

Registered: 08/02/2002
Posts: 3411
First thing first. Do a speedcheck using www.dslreports.com
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Mk2a 60GB Blue. Serial 030102962 sig.mp3: File Format not Valid.

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#188651 - 07/11/2003 20:49 Re: SLLLOOWWWNNEESSSS of broadband connection [Re: DBALKUNJR]
tman
carpal tunnel

Registered: 24/12/2001
Posts: 5528
Run a recent antivirus program. You might have something like Blaster. You can use the Stinger utility from Network Associates to scan for the worms.

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#188652 - 08/11/2003 05:37 Re: SLLLOOWWWNNEESSSS of broadband connection [Re: DBALKUNJR]
CrackersMcCheese
pooh-bah

Registered: 14/01/2002
Posts: 2489
I get this about twice a year with NTL. I have to phone and get them to sort it out. Usually its because over "over subscribed lines, sorry we can't do anything" and I say, "but I pay for a 1MB line, and I now have dial-up speed". "Oh, ok, we'll have to dig up the road, but we'll fix it". Yeah... i'm grateful.

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#188653 - 09/11/2003 03:44 Re: SLLLOOWWWNNEESSSS of broadband connection [Re: CrackersMcCheese]
davec
old hand

Registered: 18/08/2000
Posts: 992
Loc: Georgetown, TX USA
"over subscribed lines, sorry we can't do anything"

My repsonse would be, "Why do you over subscribe lines in the first place? Surely you could do something about that. no?"
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Dave Clark Georgetown, Texas MK2A 42Gb - AnoFace - Smoke Lens - Dead Tuner - Sirius Radio on AUX

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