It doesn't work correctly for me either, but I get some odd effects. Sometimes it goes to Now&next but usually it just comes up with Track.

I have tried to force mine to go to Transient on startup (in fact if I hold down the bottom button it does exactly that) by selecting modes and then re-enabling Visuals Restore, then rebooting.

I have tried doing it by cycling info modes using the remote, or by directly selecting them from the front panel.

Any extra info or hints on this will be very useful.