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It's not the best of breed, it's got issues

I was actually thinking about getting one of them. Do you have any recommendations for a better similar product?

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I got it for around $700 after rebates at Frys, which beats having to pay around $600 for all the parts to build one out of a small linux box and then administer it.

I figure that that $100 is definitely worth hot-swap drives. You'd have to spend that much in such enclosures anyway.
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Bitt Faulk