When you got the file from the Rio web site, was it one of these?

http://www.digitalnetworksna.com/support/rio/product.asp?prodID=100

Did you get the one WITH or WITHOUT the CDDB? I have a vague recollection that the one with the CDDB was corrupted and only the non-CDDB version of the file was actually good. They were supposed to have corrected it but I don't recall if they ever did.

Anyway, when you go to the player's "About" menu, what version does it say?
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Tony Fabris