First thing I've had my Empeg for quite awhile 2 years and the problems I've encountered aren't the ones you propose please check and reread my posts and you'll see that. All things you have proposed have been checked and eliminated please read. I know your new and trying to help and I guess you see your post as help I am not new as you say but have had my player for over 2 years. There's no whining as you put it involved merely trying to get an answer when posting a question some like to travel off in another direction that has nothing to do with the original question thereby getting no resolve. Please don't me a favor and don't respond to my posts.