Thanks for all the help the real problems I'm having, some described here and some in another post, are just now happening. It's unfortunate that I had to post as I did to finally get someone to read it the original post of this has been awhile. I'm not new to all this I've been here for over two years so even support is not an option my player has been out of warranty for some time now. The player had no problems whatsoever before now maybe the age is getting to it the odd thing is it's still practically brand new for I've taken nothing but the best care of it. I don't use my Rio branded player at all but I'm going to now but it has the problems discussed in another post.