i had to claim insurance w/ UPS recently. they lost a package i sent. anyways, ONLY THE SENDER can do the claim.... ups then send the sender the check, and then the sender refunds you back.

its refunded the full value if lost. i'm not sure what percentage you'll get back if its damaged. probably cost for repair... unless the sender claims its unrepairable.. and then that means you'd get back all.

but point of story is... if you decide to go the ups insurance route... you're at the mercy of the sender. it took me a month to finally get the insurance back to the buyer. 2 weeks for it to become officially lost, 1 week to trace, and 1 week to get the check. at least my buyer was patient.