I do have 30GB drives in stock. If you email me, I can arrange to get the player in for service in the new year.

If the drive is clicking, then it is probably dead. If the seller didn't power it up, then since it is under warranty, I'd be inclined to replace the drive. The drive itself is not likely to have failed during shipping.

I'd advise all customers purchasing second-hand players to insist that the seller powers up the player to confirm they are in working order. If possible, ask for them to send you a photo showing the unit with the about box (showing the serial number) on the screen. That way you know the player has booted up fine and that you are seeing the same player that will be sold to you.