Sorry for support delays, which are annoying for all of us. I won't dive in to a long list of excuses, but there have been lots of transitional glitches such as our company VPN not working worth a damn from the Netherlands, and our couriers making it difficult for us to do third party billing.

I believe Rob has had email up and running for some time now, and if you have not received any reply at all to an email sent a long time ago the chances are there has been some confusion in the hand over. Please resend that email.

If you have received a "please wait a while" response, be assured we're working hard to clear those as quickly as possible.

Thanks for your patience.

Rob