Exactly. I gave up on trying to download a bunch of updates in hopes of getting the right one. By now, I'm pretty sure there was supposed to be software in the box, but there was none. Now I have to find some way to contact support, but MS makes this VERY difficult to do ("NO! I don't want to sign up for Passport just to send you a damn email!").

So I tried a support number (long distance), and when I tried to select the option to speak to a representative, I immediately got cut off.

This is so frustrating.