I think it is. The problem is I can't get the unit to except any upgrades because it won't stop rebooting. I also think I havent installed the upgrades correctly. Essentially I need a pro. I'm not bad with a computer bu I'm so nervous about further screwing up my unit that I don't mind paying and sending it off to have one of you pros fix it. Tony, you are obviuosly a guru at this, what do you suggest? thank you sir,

Jim