Okay, then, you do NOT want an upgrade because it won't solve that problem.

You want to first try the procedure I first linked in my first reply. You don't need a pro to do it for you, it's possible to do yourself if you take your time and carefully read the instructions.

And, incidentally, remember which song it was. Because that's the problem: it's a bad song file. You will need to delete it when this is all said and done.