Here's the detailed situation:

It was playing a song then stopped mid song and the arrow that indictaed the song was playing remained on the screen.

I then pulled the unit out and slid it back in and it rebooted and simply showed the scrren that said " End of Playlist " However, the "End of Playlist" words were out of sync and up against the left side of the screen instead of in the middle where it usually appears. Then after a few seconds it would reboot on its own and try to play the song again.

So then I took it inside and hooked it up to the computer. When hooked up to the computer it would boot up, try to play the song, then reboot again and go to the beginning of the playlist with the same arrow indicating a song playing but no song would play. Then it would keep rebooting alternating between the song and the beginning of the playlist with neither song playing and no response on the empode box.

Also, of all the upgrades on the empeg site, I'm not sure which to download and install or how to access them and install them on an XP windows.

OK, there you go. Thank you very much for your help.