Hmm, the lights on the front and the back of my player stay lit. Strange. I obtained an IDE cable (not from support) just for testing purposes, and that hasn't solved the problem. I also checked the IDE connector on the board to see if any of the pads were looose; none of them seem to be loose. I checked the VFD to see if the fill nipple is burnt out; it isn't. Could this be a problem with one of the fuses? I've emailed support, but if anyone has any suggestions in the meantime, I'd appreciate it.

Thanks.