In reply to:
Go buy a Sony or some other brand player and see if they will update you device when they make a design change!!
This is less of a "design change" as a "design flaw", and you can bet that Sony would never dream of shipping stuff without AR panels, because they know that -- DUH -- cars are exposed to the sun, the sun is bright, and the screen needs to be anti-reflective.
In reply to:
And besides they're still a very small company just trying to get started.
... and making very bad customer-service decisions isn't going to get them any larger.
In reply to:
Do you want to kill them off and the empegCar along with it?
No, but if replacing $30 parts is going to kill them off, they're far closer to oblivion than I can affect in any way.
D