But appealing directly to Rob probably isn't going to work -- he doesn't have enough spare resource (time or people) to do anything about it without explicit authorisation, no matter how much he might want to.

Dunno, appealing directly to Rob seemed to work last night at the BBQ.

He said that when he got back from vacation, he'd see what he could do about posting the Receiver 1.04 software and the last build of the Central software (the one that got thrown back at you). Even if those things won't appear at the official Rio support site, he said he'd figure out a way to make them available for download from empeg.com unofficially or something.

We're not talking about making new builds or anything... nothing that would require work on the part of the Cambridge folks. We're just talking about posting a build of the software that's already been built for a long time now, and just isn't available on the net anywhere (yet).