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If the problem is the one I'm thinking of, you can solve it immediately in two ways:

1. Buying a different hub/switch, or using a crossover cable to connect the karma directly to your PC's ethernet card.

Do not do this. The problem is not the one tfabris encountered, is almost certainly entirely in software, and cannot be fixed other than by a new Karma firmware release. In the meantime, there is anecdotal evidence that stopping music playback on the Karma before synchronisation, reduces the chance the problem will occur.

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Is there any way I could help like enabling debug output or something?

If this problem is as readily reproducible as everyone says, there should be no need for debug output from users.

Peter