It appears that it doesn't like you providing the power to the empeg too early in the scaning process.

It shouldn't require you to apply the power at any exact certain moment, just any time after the dialog box tells you to plug in the power.

Also, with all the recent versions of the upgrading software, the need to apply power after starting the upgrade hasn't been necessary. (Although doing the power pull has been known to work around bugs.) You should have just been able to double-click on the .upgrade file and it should have worked the first time.

This leads me to believe something else might be wrong with your setup or with the cabling.

Here's some simple questions that might help narrow it down:
- What version of Emplode and what version of the player were installed in the first place? Were you upgrading from 1.0 or something?
- Did you make sure to install the latest version of Emplode before running the upgrade file on the player?
- Does connecting to the player with hyperterminal seem to work OK?

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Tony Fabris