It sounds like you were replacing a drive. First, your jumper settings depend on your manufacturer. You need to look those up at the mauf's site. To ensure nothing happens to your old drive you are keeping in the player, I would unplug it. Make your new drive is the master drive and the only drive for now. Load the disk imager onto the empeg. When it is done loading, unplug the empeg, start hyperterminal, and plug in the empeg. It should then start formatting. I don't remember, but I think it only formats the master. I could be wrong, but I know it atleast formats the master. After it is done, you can put your other drive back in as either master or slave. Just remember you have to have one of each, not two master drives.

Edit: I also recall something about requiring interaction if the drive isn't empty.?.? That could be way off, but if you start HT before you plug in the player, you should see it.