Well, I waited to add my two cents worth (no, you can't have change!), but I wanted to know if anyone else besides me has horror stories of CarToys installs or "The Install From Hell!! I posted such a story years ago, and I have not graced one of their shops since, and I have made many recommendations AGAINST them to many of my friends, including a fleet deal. Just goes to show you what a lousy tech, and a rep who is less that truthfull can do.
Tony, I hoep you did not let CT install it for you!