Quote:
What I object to at the Stepford Coffee Company and so many other places is that these little friendly exchanges are stage managed.
Yeah, this is the verbal equivalent of "Flair" and I hate it, too.
On the other hand, if the employees could be genuinely cheery and chatty without coaching, the company wouldn't need to implement verbal Flair rules.
Then again, if the companies could make their places of business an environment which fostered cheery, chatty employees, maybe they would get cheery, chatty employees...
Naw, the three-ring binder is cheaper, easier, and faster.
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