We can't ship to any destination serviced by the eStore. Now you could say that they are not servicing any areas at all if products are not in stock, but I wouldn't want to argue it. The empeg store is already something of a departure from policy. In any case, most of the products out of stock in the US are also out of stock at the empeg store right now.

I plan to copy this thread to every manager in the chain from production to eStore, just to make sure they are all fully customer focussed.

I should mention that the eStore itself is outsourced to a third party. I couldn't say for sure where the problems lie.

Rob