Rob,
I just wanted to take a moment to say thank you for all of your hard work. You and Hugo (and others) have spent years developing your relationship with us consumers.

Hopefully Rio gets everything straightened out soon, as it's not fair to you to have to keep apologizing for something out of your control.

I remember the excitement as my turn got closer and closer in the queue to get my empeg, and I'm treating the tuner module the same way. I don't actually have a need for the tuner, but I want one, just like I did with the empeg. I will wait for it until it comes out, but I do share others frustrations with the delays.

Keep up the good work!

-Trevor

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Mk 2, Green 12GB 080000349