> I would guess he somehow got a Kenwood remote instead of a Rio remote

I wondered the same thing - tigloo, can you confirm if your remote control is branded Kenwood or Rio? Also, is your player brand new from Rio or is it a second hand empeg unit?

There was a comment that Menu and OK are too far apart - I don't have a remote in front of me, but on the Rio unit I thought these were actually the same button..?

Rob