Well, to be honest, I lacked the time to go in depth on the links and make sure all the needs were met. Instead just providing resources for Matt to review as part of his job.
I base my comments off the number of businesses I have seen that successfully function off just an iPad, or an iPad and Mac combo.
I only went in-depth out of curiosity about what the links were, and further in depth on my own because of your iOS comment. Of the field service techs/sales people I've had out to the house, who were using tablets, 100% of them were using iPads. All two of them. Or maybe it was three.
There was one who was using some hardware that I didn't recognize -- it looked like some ruggedized kit, but it didn't look modern (i.e. designed in the last 5 years). The remainder were on a variety of non-Mac laptops.
I'm sure Android isn't a barren wasteland in this regard, but experience from traveling from two months along with local experience in Austin and Seattle has never revealed an Android solution in active use. Now there are still plenty of Windows POS and other solutions in use too, and those outnumber iOS by far. However, with the tablet requirement, I doubt any of those Windows solutions are Windows 8/tablet ready, due to the newness of that solution.
True enough on the Windows side.
I think POS isn't the right aspect to be looking for -- googling "field service apps" and "service tech apps" produced the links I found (except for ServiceBridge, which was buried in an article that I don't recall how I found).
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