Sorry, I should have been more specific. I requested a rio800 and the fleece the day they were offered, and the reply from Andrew Hogbin was they would be delighted to send those items within a couple of weeks. When the $300 dollar offer came up I emailed him back requesting that instead. But then I seem to remember an announcement that anyone that had ordered a rio800 would automatically get the $300 dollar rebate instead so I didn't follow up right away. I assumed it would still be a couple of weeks (my fault). Rob, I'll contact Jim Hafner-Eaton as you suggest and explain the situation. Thanks.

Bob